At some point, workplace confrontations are unavoidable. Somebody will try and do something or want to do something that clashes with something else that someone else is trying to do. On the surface, managers and HR may be satisfied that there are no reports of interpersonal conflict between workers. However, this could indicate that a toxic culture of conflict avoidance is festering in the workplace, and it's essential to
We sometimes come across emotionally abusive and manipulative individuals in relationships as well as in the workplace. Gaslighting behaviour sows seeds of doubt and forces people to question their memory, perception, and judgement. According to Dr Amanda Fergusson, a Sydney-based organisational psychologist, gaslighting is a form of emotional bullying and is typically demonstrated by a person with a narcissistic personality. What does gaslighting mean? It can often be difficult
While a positive work culture engages employees, boosts morale, increases retention, and improves productivity, toxic positivity can result in repressed emotions and artificial behaviour. Toxic positivity may sound like an ironic phrase, but it's very real and can often derail attempts to create a genuinely harmonious culture. What is toxic positivity? Over-emphasising the happiness agenda can backfire and have the opposite of the desired effect on employees. It can
