WHAT WE TALK ABOUT
Mediate or Investigate: Discover the Best Approach for Dispute Resolution
Disputes and conflicts are inevitable in any organisation. Differences in perspectives, miscommunications, and perceived injustices can all contribute to workplace tensions. When these issues arise, leaders often face a critical question: Should we mediate or investigate? Understanding the difference between these two approaches is key to resolving issues effectively, fairly, and in a timely
Workplace Culture: Whose Job Is It Anyway?
You have probably heard this phrase – it’s very common, especially when you are new at a job. “That’s how we do things around here.” Sounds familiar, right? That right there is that organisation’s culture. An organisation’s culture is made of values, character, purpose, patterns and structures of how people relate and behave in
Influencing Upward: How To Shape Decisions At The Top
In every organisation, decisions made at the top have far-reaching consequences. But decision-makers—executives, directors, and senior leaders—aren’t always on the ground floor. That’s where upward influence comes in. What Is Influencing Upward? Influencing upward is the ability to persuade those above you in the organisational hierarchy through clear, strategic, and value-driven communication. It’s about