Do you know why your employees resign? If you don't, you are in the majority. 84 percent of the 374 organisations in Australia and New Zealand surveyed by The Interview Group did not clearly understand why their staff chose to resign. Most companies use exit interviews to find out why employees resign. Exiting employees commonly do not answer honestly or fully. Exit interviews are not the best source to
Maybe you have worked alongside them or have hired them. Perhaps you have been impressed by their drive, ambition, intelligence, and charm. We're talking about what Dr Robert Hare, pre-eminent authority on psychopaths, calls a corporate psychopath: a "nonviolent person prone to the selfish and remorseless use of others." Manipulative, ruthless, callous, often smart and charismatic, they are unable to feel empathy or guilt. Psychopaths can wreak havoc in
grat-i-tude: The quality of being thankful; readiness to show appreciation for and to return kindness. We don't always have control over what happens at work but we do have control over how we react. We can choose to respond to difficult or challenging situations in a way that is uplifting rather than disheartening, constructive instead of destructive. That's where gratitude comes in. When we practice gratitude we are more
