21 01, 2020

Australian Bushfires Letter

2020-01-21T12:10:38+08:00January 21st, 2020|HR / Psychological Consulting Services, Peer Support Products, Psychosocial Risk Management|

ESN would like to share some very pertinent words of wisdom from the President, Crisis Intervention and Management Australasia, Peter Kueffer (Registered Psychologist) pertaining to our Australian bushfire disaster. We hope that his words will assist you and others during this unprecedented and devastating time. A letter from the President Australian Bushfires I January, 2020 First, I would like to acknowledge the wonderful contribution from our members as this

5 08, 2019

Intervene Now! Timely Intervention Helps Mitigate the Effects of a Difficult Workplace Environment

2019-08-06T14:41:26+08:00August 5th, 2019|Coaching & Management Support, Conflict Resolution & Mediation, HR / Psychological Consulting Services|

Managers busy running their organisations are vulnerable to complications that can crop up unnoticed through simple daily human interactions in the workplace. Issues can be very difficult with areas of danger including discrimination, sexual harassment, misconduct and conflict of interest. When ignored or left unaddressed, these problems fester over time, often becoming contentious or even litigious. In addition to potential lawsuits and legal hassles, these workplace issues can lead to

23 05, 2019

Difficult Conversations and Difficult People

2019-04-08T10:24:15+08:00May 23rd, 2019|Coaching & Management Support, HR / Psychological Consulting Services, Psychosocial Risk Management, Training & Development|

Holding a difficult conversation is by definition not an easy thing to do. Most of us dread having that sinking feeling in the pit of the stomach at the prospect of an ugly confrontation. Perhaps you wish to request a colleague to pull their weight on projects or inform someone to stop interrupting in meetings. A difficult conversation is generally one in which we need to convey unpleasant news, request

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